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Shark Matrix Plus
A capable, fairly quiet vacuum-mop combo with a frustrating app
Loupe's take: Strong, with a few catches. Who's Loupe?
Photo: Shark
See how we scored it
Updated October 25, 2026
All 8 expert reviews are hands-on, and most rate it a capable, good-value self-emptying vacuum with accurate LIDAR mapping, giving an expert score of 77. Owners are cooler at 58: 32% of 175 owner comments praise its cleaning, but 18% criticize the app, 11% complain about navigation, and 19% mention a failure, with 7% saying it broke or died outright. The Amazon listing averages 3.4 stars across about 4,700 ratings, which backs up the gap between critics and owners. Evidence on mopping is mixed and thinner than on vacuuming, since one major reviewer evaluated a version without a mop.
What each expert concluded
A budget self-emptying LIDAR robot vacuum that excels on hard floors and runs quietly, but it struggles with carpet, pet hair, and obstacles, lacks mopping, and has a small dustbin, so it only suits some households and is a poor choice for pet owners.
Hands-on review · open the review ↗After six months of use in a 1,650 sq ft home, the writer loves this moderately priced 2-in-1 robot for keeping everyday floors consistently clean and saving time, despite app bugs, weak alerts, and some trouble with larger debris and corners.
Hands-on review · open the review ↗A capable, good-value robot vacuum and mop that cleans well on carpet and hard floors and has a great bagless self-empty dock, but it is held back by a basic app and a manual module swap for mopping, making it a poor fit for mixed-floor homes.
Hands-on review · open the review ↗A strong mid-range robot vacuum and mop that handles pet hair, edges and obstacles very well and runs quietly, held back by an average mop and a glitchy, basic app.
Hands-on review · open the review ↗A strong mid-range 2-in-1 robot vacuum and mop that cleans carpets and hard floors well, with a few annoyances around pet hair, cords, and the dock not emptying the mop module.
Hands-on review · open the review ↗A strong first robot vacuum from Shark that cleaned a whole test room quickly, handled crumbs and mopping very well, and is easy to live with thanks to mapping and self-emptying, though it missed some fine dust.
Hands-on review · open the review ↗The reviewer found the Shark Matrix Plus to be a keenly priced, easy-to-use 2-in-1 robot vacuum and mop that performs well on both tasks, with its excellent app being the standout feature.
Hands-on review · open the review ↗The reviewers bought and tested the Shark Matrix for several weeks and found it Shark's strongest robot vacuum so far, with excellent cleaning and navigation performance for its low price, comfortably beating the Roomba i3+ EVO.
Hands-on review · open the review ↗Verdicts paraphrased; open a card to read the original. How we score
The verdict in 10 seconds

You'll love it if
- Your home is mostly hard floors on a single level
- You want a self-emptying robot without paying for dock bags
- You want quiet daily upkeep for dust, crumbs and everyday hair
Skip it if
- You want a smooth, reliable app with room-by-room scheduling
- You want mopping and vacuuming to switch automatically with no part swaps
- You live in a multi-story home or have lots of cords and clutter on the floor
What owners rave and rant about
What they rave about
What they rant about
Share of 175 owner reviews and comments that mention each topic.
The no-fluff verdict
This is a self-emptying robot that vacuums and lightly mops, and it keeps everyday floors tidy without much fuss. It is at its best on hard floors and with daily dust, crumbs and hair, and it runs quietly enough to work around you. The main catch is a glitchy app and having to swap parts by hand to mop, so it suits single-floor homes wanting good value more than people who want a polished, hands-free experience.
We researched 8 expert reviews, analyzed 5,023 owner ratings and
comments across 11 sources, and cross-checked them into one verdict, so you don't have to.
Ratings across the web
Shop ratings lean positive (happy buyers, brand-moderated stores); forums lean critical (people post problems). Our owners score weighs both equally.
Questions people actually ask
Is the Shark Matrix Plus the best robot vacuum?
No, it is a strong mid-range pick rather than the best overall. It cleans well and maps accurately, but its app, mop setup and long-term reliability keep it from the top tier.
Based on: Critics rate it well; owners are lukewarm, and some report units failing.Is the Shark Matrix Plus the best rated robot vacuum?
No, it is reasonably well liked but not top rated. Critics like it more than everyday owners do, and app troubles drag down owner opinion.
Based on: Expert score 77 vs owner score 58; Amazon averages 3.4 stars.Is the Shark Matrix Plus a good robot vacuum?
Yes, for everyday upkeep it is a good robot vacuum. It picks up dust, crumbs and hair well and empties itself into its dock.
Based on: Most hands-on reviewers praise its suction; 32% of owners praise its cleaning.Is the Shark Matrix Plus the best robot vacuum for pet hair?
It depends on your home, but it usually handles pet hair well. Hair can still wrap the brush or clog the bin, so frequent runs work best.
Based on: Five of 8 reviewers praise pet-hair pickup; one rates it poor.Is the Shark Matrix Plus the best robot vacuum cleaner and mop combo?
No, its mopping is fine for light touch-ups but not a highlight. You must fit the mop module by hand, and the dock will not empty the robot while it is attached.
Based on: Reviewers split on mop quality; two note self-emptying fails with mop fitted.How much does the Shark Matrix Plus cost?
Usually $449–$700 in the US. Prices move with sales, so check the current price.
Based on: Prices quoted in expert reviews and at Amazon.com.What does the Shark Matrix Plus cost to run?
Mostly replacement parts and supplies
- No dust bags needed; the dock is bagless
- Dock bin needs emptying about every two weeks in pet-hair homes, not the claimed 60 days
- Base HEPA filter and pre-filters replaced every 6 to 12 months (price not stated)
- Foam filter in the base washed monthly
- Brushroll replacement every 6 to 12 months, though one reviewer found none available
Has the Shark Matrix Plus been recalled?
No. We found no U.S. safety recalls for this model.
Based on: U.S. Consumer Product Safety Commission recall records.As an Amazon Associate we earn from qualifying purchases. It never changes a score.
Face-offs
Alternatives
All alternatives →- 01

EXPOWNREL84Dreame L40 Ultra
A highly automated vacuum-mop that cleans well, with a carpet catch
- 02

EXPOWNREL81Eufy X10 Pro Omni
A hands-off vacuum and mop that delivers near-flagship cleaning for less
- 03

EXPOWNREL80Roborock Qrevo Curv 2 Pro
A powerful, slim vacuum for carpets; mopping and clutter-dodging lag behind.