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Shark PowerDetect NeverTouch Pro
Excellent hands-free mopper held back by a bare-bones app
Loupe's take: Strong, with a few catches. Who's Loupe?
Photo: Shark
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Updated October 26, 2026
All 6 expert reviews were hands-on, and every one praises its mopping, stain removal and self-maintaining dock. Every reviewer also flags limited app controls, and 18% of owners complain about the app. Other repeated issues are floors left too wet (3 of 6 reviewers) and missed edges or corners (4 of 6). Owners are cooler than reviewers, with an owner score of 61, Amazon 3.4 stars from 765 votes, and failures mentioned in 12% of comments, so with only 6 expert reviews and low overall confidence, the evidence is thin, especially on long-term reliability.
What each expert concluded
A capable, innovative robot vacuum-mop with good cleaning and mopping results, but held back by poor battery efficiency, slow navigation, a dated app and missing dock extras, earning only a narrow spot at the bottom of the site's top 20.
Hands-on review · open the review ↗A technically impressive robot vacuum and mop that cleans deeply and handles stains well, but its overly basic app, limited controls and inconsistent navigation and dirt detection make it hard to recommend at its high price versus rivals.
Hands-on review · open the review ↗A technically ambitious robot vacuum and mop with a great dock and solid hard-floor mopping, but inconsistent navigation, unreliable dirt detection and a very basic app mean it doesn't justify its price against more polished rivals.
Hands-on review · open the review ↗A near-hands-free robot vacuum and mop that handles floors, stains and its own cleanup very well, though it misses corners and its spot-clean control in the app is clumsy.
Hands-on review · open the review ↗~8.5/10A well-rounded, largely hands-off robot vacuum and mop that cleans and mops impressively for its price, with drawbacks in noise, build quality, limited app controls, and slow mop drying.
Hands-on review · open the review ↗4/5A smart, easy-to-use vacuum-mop combo with excellent mapping, obstacle avoidance and threshold climbing, held back by wet mopping, no manual settings, weak fine-debris pickup, and a price the reviewer thinks is about $200 too high.
Hands-on review · open the review ↗Verdicts paraphrased; open a card to read the original. How we score
The verdict in 10 seconds
You'll love it if
- Your home mixes hard floors, rugs and carpet
- You want the robot to clean its own mop and empty itself with little upkeep
- You'd rather set it and forget it than tweak settings
Skip it if
- You want fine control over suction, water level or no-mop zones
- You have delicate wood floors that shouldn't be left wet
- You need spotless edges and corners or multi-floor maps
What owners rave and rant about
What they rave about
What they rant about
Share of 85 owner reviews and comments that mention each topic.
The no-fluff verdict
This robot handles both vacuuming and mopping and mostly looks after itself, emptying its bin and washing and drying its own mop. It is best at lifting stains from hard floors and moving between hard floors and rugs in one run. The catch is a very basic app with little control over suction or water, so floors can stay too wet and edges and corners get missed. It suits busy homes with mixed floors that want set-and-forget cleaning more than fine-tuning.
We researched 6 expert reviews, analyzed 850 owner ratings and
comments across 9 sources, and cross-checked them into one verdict, so you don't have to.
Ratings across the web
AmazonRedditYouTubeShop ratings lean positive (happy buyers, brand-moderated stores); forums lean critical (people post problems). Our owners score weighs both equally.
Questions people actually ask
Is the Shark PowerDetect NeverTouch Pro the best robot vacuum?
Not overall, though it is a strong pick for hands-free mopping. It cleans and scrubs stains well, but rivals offer smarter apps and more consistent navigation.
Based on: All 6 hands-on reviewers praise mopping; most rank rivals higher overall.Is the Shark NeverTouch Pro the best rated robot vacuum?
No, it rates as good rather than top-tier. Buyers like its cleaning, but app limits and some reliability gripes pull its standing down.
Based on: Expert score 73, owner score 61, Amazon 3.4 stars from 765 votes.Is the Shark NeverTouch Pro a good robot vacuum?
Yes, for people who want automation over control. Its strong cleaning and self-cleaning dock are real strengths, while the basic app is the trade-off.
Based on: Reviewers praise cleaning and the dock; 18% of owners criticize the app.What robot vacuum is best for mixed floors: is the Shark NeverTouch Pro a good fit?
Yes, mixed floors are where it fits best. It lifts or drops its mop on carpet and climbs high thresholds, so it can clean the whole house in one go.
Based on: 5 of 6 reviewers name mixed hard floors and carpets as its best fit.Is the Shark NeverTouch Pro the best robot vacuum cleaner for the money?
It depends on the price you pay. It is easier to justify on sale, while at full price rivals give you more features.
Based on: 4 of 6 reviewers call it pricey; 14% of owners praise its value.How much does the Shark PowerDetect NeverTouch Pro cost?
Usually $699–$1,000 in the US. Prices move with sales, so check the current price.
Based on: Prices quoted in expert reviews and at Amazon.com.What does the Shark PowerDetect NeverTouch Pro cost to run?
Mostly replacement parts and supplies
- Replacement odor-neutralizing cartridges for the dock (price not stated)
- Replacement mop pads and brushes over time (price not stated)
- Shark multi-surface cleaning solution for the water tank (price not stated)
- Washable filters need regular rinsing; no subscription costs stated
- Refill clean water and empty dirty water roughly every two weeks
Has the Shark PowerDetect NeverTouch Pro been recalled?
No. We found no U.S. safety recalls for this model.
Based on: U.S. Consumer Product Safety Commission recall records.As an Amazon Associate we earn from qualifying purchases. It never changes a score.
Face-offs
Alternatives
All alternatives →- 01
EXPOWNREL84Dreame L40 Ultra
A highly automated vacuum-mop that cleans well, with a carpet catch
- 02
EXPOWNREL81Eufy X10 Pro Omni
A hands-off vacuum and mop that delivers near-flagship cleaning for less
- 03
EXPOWNREL80Roborock Qrevo Curv 2 Pro
A powerful, slim vacuum for carpets; mopping and clutter-dodging lag behind.